Partner experience / Longevity
Stephen Watson, co-founder, Miami Institute for Age Management, 2001 to 2014.
Stage: Operated, expanded and sold
Stephen Watson co-founded an integrated age-management clinic inside the Four Seasons Miami, bringing medical specialties into one clinical operation.
The first work to commission.An integrated age-management clinic inside the Four Seasons Miami, combining medical specialties and a clinical operating model in a hospitality setting.
Stephen Watson co-founded and built the institute. The AAAHC-accredited clinic expanded to Dubai, New York and Grand Cayman and was sold to an investor from the Abu Dhabi royal family.
More than 35,000
Patients served by the Miami Institute
About USD 24 million
Miami Institute peak annual revenue
8
Medical specialties under one roof at the Miami Institute
More than 60
People on the Miami Institute team
A longevity concept must specify how the care program, team and patient journey work together. Stephen’s experience informs the destination concept, clinical program and operating model a General Value client can commission.
Led by: Stephen Watson
The questionWhat is this place, who is it for, and how will it operate?
The outputA destination concept with positioning, guest and patient profiles, the guest journey, programming and revenue streams.
Led by: Stephen Watson, with Amândio Costa on financial modeling
The questionShould this project proceed, change or stop, and on what evidence?
The outputA commercial, operational and high-level financial viability assessment, with assumptions, a risk map and a reasoned recommendation.
Led by: Stephen Watson
The questionWhat care should be offered, and how should the program be organized?
The outputA clinical program specifying service lines, diagnostic and care pathways, modalities, and the relationship between medical care and wellness.
Led by: Stephen Watson
The questionHow should this clinic run day to day?
The outputAn operating model defining service lines, staffing, care pathways and the patient and member journey, with provider and supplier requirements.
Longevity destinations, clinical operating models, health real estate and zone planning.
Meet the people: Stephen Watson
